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Terms of Service | USA COMMUNICATIONS HOME Our Story Residential Service INTERNET TVWaterworksLineups Watch TV Everywhere PHONE Phone Management PortalMerchantryServices ALMerchantryCAMerchantryCOMerchantryNEMerchantryPhone Management Portal SUPPORT Phone Management Portal CONTACT US Service Areas Alabama California Colorado Nebraska Careers PAY MY BILL Loyalty Club ORDER NOW HOME Our Story Residential Service INTERNET TVWaterworksLineups Watch TV Everywhere PHONE Phone Management PortalMerchantryServices ALMerchantryCAMerchantryCOMerchantryNEMerchantryPhone Management Portal SUPPORT Phone Management Portal CONTACT US Service Areas Alabama California Colorado Nebraska Careers PAY MY BILL Loyalty Club ORDER NOW IMPORTANT INFORMATION ABOUT YOUR CABLE SERVICE OVERVIEW OF VIDEO SERVICES BasicSubscriptionThe BasicSubscriptionservice tier, where available, is our lowest level of subscription service. BasicSubscriptionincludes off air unconcentrated stations and may include any franchise required public, educational and government wangle channels. All such programming varies on a community-by-community understructure and is subject to transpiration at any time, subject to workable law. Pursuant to federal law, subscription customers must subscribe to BasicSubscriptionin order to subscribe to any other subscription video service. Please contact us at 877-234-0102 for the current pricing for the BasicSubscriptionservice in your area. ExpandedSubscriptionThe ExpandedSubscriptionservice tier, where available, is an optional level of service whilom and vastitude BasicSubscriptionand is billed separately from BasicSubscriptionService. A consumer must receive USA Communications BasicSubscriptionservice tier in order to be eligible to receive ExpandedSubscriptionservice. ExpandedSubscriptionservice may include many of the non-premium subscription channels such as the Discovery Channel®, Lifetime®, ESPN®, A&E®, the USA Network®, TNT® and, where available, regional sports services. All such programming varies on a community-by-community understructure and is subject to transpiration at any time, subject to workable law. Digital Basic There are various Digital TV packages and options for a consumer to segregate including the Digital Basic service, Sports Tier, Spanish Tier and/or Digital Music. Where available, these packages provide an optional level of service that requires a receiver and provides wangle to an variety of movies and other programming in well-done digital-quality picture and sound. Premium Services Premium Services are misogynist on a per waterworks or per service basis. Premium Channels often include Home Box Office®, Cinemax®, Starz®, Encore®, Showtime®, and The Movie Channel™. There is a separate monthly tuition for premium channels. Other Optional Services In wing to these programming services, USA Communications may moreover offer its customers, for an spare monthly charge, the rental of receivers or remotes, and the pursuit services where available: HD, DVR,UpperSpeed Internet, and Digital Voice. For some optional services you must have a uniform addressable converter or a subscription modem. Standard Digital Receiver $2.00/$3.99 each per month HD Receiver $11.00 each per month DVR Receiver $15.95 each per month MCard $2.00/$3.99 each per month CHANNEL LINE-UP Please visit our website for a full waterworks line-up for your area. PRICING USA Communications offers a variety of service plans in its operating regions, which are subject to change, and which include pricing for Internet Services that may vary depending upon the plan and whether the Internet Services are bundled with USA Communications’ other service offerings. Please undeniability 877-234-0102 to talk to one of our consumer service representatives for current pricing and information well-nigh our products and services. A NOTE ABOUT PROGRAMMING USA Communications receives programming from various unconcentrated and subscription networks. USA Communications is not responsible for the content or schedule aired by these networks. Please contact specific subscription or unconcentrated networks directly with your programming complaints or questions. POLICY CHANGES We regularly review our services, policies, and practices as part of our transferral to modernize the quality of services we provide to our subscribers. We may transpiration these services, policies, and practices in the future and, if that occurs, we will notify you of any material changes and the constructive stage of those changes through written, electronic or other towardly ways as permitted by law. If you find the transpiration unacceptable, you have the right to cancel your service; however, if you protract to receive services without the constructive stage of any change, we will consider that your visa of the change. You may review our current privacy policy at any time on our website. TERMS AND CONDITIONS OF OUR SERVICES In return for the timely payment of a monthly fee and other workable service charges, USA Communications (through its operating affiliates,SubscriptionNebraska,SubscriptionMontana, Antilles Wireless, CAP Cable, and USA Communications) will provide to you the services that you select from the programming packages we offer. As required by federal law, you must first subscribe to our BasicSubscriptionservice to buy other optional subscription television services. Subject to workable law, we have the right at any time to transpiration the services and equipment that we offer to you, as well as prices and fees for such services and equipment. We moreover may rearrange, delete, add to, or otherwise transpiration the programming services provided by us. If the transpiration directly affects the services you are receiving from us, we will provide you notice of the transpiration and the constructive date. The notice may be provided on your monthly bill, as a snout insert, in a newspaper or by any other permitted communication. If you find the transpiration unacceptable, you have the right to cancel or transpiration your service; however, if you protract to receive the service without the constructive stage of the change, we will consider this visa of the change. TERMINATION BY YOU Unless you have signed a minimum term addendum, you may terminate thisTry-onfor any reason at any time by notifying USA Communications in one of three ways: (1) send a written notice to the postal write of your local USA Communications merchantry office; (2) send an electronic notice to the email write specified at on our website or (3) undeniability our consumer service line during normal merchantry hours. Subject to workable law or the terms of any agreements with governmental authorities, all workable fees and charges for the Service(s) will stockpile until thisTry-onhas terminated, the Service(s) have been disconnected, and all Equipment has been returned. We will refund all prepaid monthly service fees charged for Service(s) without the stage of termination (less any outstanding amounts due USA Communications for the Service(s), unite services, Equipment, or other workable fees and charges). SUSPENSION AND TERMINATION BY USA COMMUNICATIONS Under the conditions listed below, USA Communications reserves the right, subject to workable law, to act immediately and without notice to terminate or suspend the Service(s) and/or to remove from the Service(s) any information transmitted by or to any authorized users (e.g., email or voicemail). USA Communications may take these deportment if it: (1) determines that your use of the Service(s) does not conform with the requirements set along in this Agreement, (2) determines that your use of the Service(s) interferes with USA Communications’ worthiness to provide the Service(s) to you or others, (3) reasonably believes that your use of the Service(s) may violate any laws, regulations, or written and electronic instructions for use, or (4) reasonably believes that your use of the Service(s) interferes with or endangers the health and/or safety of our personnel or third parties. USA Communications’ whoopee or inaction under this Section shall not constitute review or clearance of your or any other users’ use of the Service(s) or information transmitted by or to what is you or users. YOUR OBLIGATIONS UPON TERMINATION You stipulate that upon termination of thisTry-onyou will do the following: You will immediately closure all use of the Service(s) and all Equipment; You will pay in full for your use of the Service(s) up to the stage that thisTry-onhas been terminated and the Service(s) are disconnected; and Within ten (10) days of the stage on which Service(s) are disconnected, you will return all Equipment to us at our local merchantry office or to our designee in working order, normal wear and tear excepted. Otherwise, you will be charged the value set along in the current pricing lists for such Equipment, or the revised value for which you receive notice; if no value has been specified for the particular model of Equipment, you will be charged the retail price for a new replacement. You may moreover be charged incidental financing that we incur in replacing the Equipment. Upon our request during regular merchantry hours at a time well-set upon by you and us, you will permit us and our employees, agents, contractors, and representatives to wangle the Premises during regular merchantry hours to remove all Equipment and other material provided by USA Communications. INSTALLATION & SERVICE MAINTENANCE POLICIES Absent unusual circumstances, our subscription system will unhook a video and audio signal meeting all required standards to at least two television sets in your home. In addition, the installation and/or maintenance work we perform and the materials we use will be self-ruling from defects for a period of 30 days without such work is completed. If any defects in workmanship or materials are reported to us within 30 days of when the work is completed, we shall correct such defects without tuition to you. Correction of such defects shall constitute our sole obligation, however. This obligation will not wield to defects resulting from abuse, misuse, tampering, acts of God, or repairs performed by unauthorized persons. We provide self-ruling service calls for any interruption of service resulting from the failure of our equipment, such as digital set-top boxes, that we install and protract to own, or from weather or other conditions unmistakably vastitude the tenancy of the customer. Other service calls including subscription installation, repairs (such as failure of your equipment and subscription home wiring that is not covered by the self-ruling service policy), and calls related to changes in the level of subscription service will be billed at our standard rate. New Installation $49.95 Installation of new outlets $49.95 eachVivificationof existing outlets $15.00 each 30 DAY MONEY BACK GUARANTEE New customers will be completely satisfied within 30 days of installation or we’ll refund your money – guaranteed. Some restrictions may apply. ACCESS TO YOUR PREMISES AND CUSTOMER EQUIPMENT Premises You stipulate to indulge us and our teachers the right to enter your property at which the Service and/or Equipment will be provided (the “Premises”) at reasonable times, for purposes of installing, configuring, maintaining, inspecting, upgrading, replacing and removing the Service and/or Equipment used to receive any of the Service. You warrant that you are either the owner of the Premises or that you have the validity to requite us wangle to the Premises. If you are not the owner of the Premises, you are responsible for obtaining any necessary clearance from the owner to indulge us and our teachers into the Premises to perform the activities specified above. In addition, you stipulate to supply us or our agent, if we ask, the owner’s name, address, and phone number, and/or vestige that the owner has authorized you to grant wangle to us and our teachers to the Premises.ConsumerEquipmentConsumerEquipment ways software, hardware or services that you elect to use in connection with the Service or USA Communications Equipment. You stipulate to indulge us and our teachers the rights to insert subscription cards and other hardware in theConsumerEquipment, send software, firmware, and/or other programs to theConsumerEquipment and install, configure, maintain, inspect and upgrade theConsumerEquipment and USA Communications Equipment. You warrant you are either the owner of theConsumerEquipment or that you have the validity to requite us wangle to theConsumerEquipment. If you are not the owner of theConsumerEquipment, you are responsible for obtaining any necessary clearance from the owner to indulge us and our teachers wangle to theConsumerEquipment to perform the activities specified above. In addition, you stipulate to supply us or our agents, if we ask, the owner’s name, write and phone number, and/or vestige that the owner has authorized you to grant wangle to us and our teachers to theConsumerEquipment to perform the activities specified above. CABLE HOME WIRING Federal law defines “cable home wiring” as the internal wiring contained within your premises, which begins at the demarcation point. The “demarcation point” is specified by federal law as the point at (or about) 12 inches outside of where the wire enters the outside wall of your single family home or, in the specimen of an suite building, 12 inches outside of where the subscription wire enters the outside wall of your individual unit.Subscriptionhome wiring does not include any zippy elements such as amplifiers, digital set-top boxes, or remote tenancy units that may be located within your premises.Subscriptionhome wiring is your property and its maintenance, repair, and replacement is your sole responsibility unless we specifically seem such responsibility in a written try-on with you. SERVICE CHANGES AND INSTALLATION Standard installations are often completed within 7 merchantry days. If you initiate a transpiration in the services you receive, you may be subject to the workable installation or transpiration of service charge. You may obtain spare information well-nigh our current services, fees and prices by calling us during normal merchantry hours.WriteTransfer Fee $39.95 Outlet Relocation Fee $49.95 each Non-Cable Problem ServiceUndeniability$49.95 “ADULT AT HOME” POLICY Our company’s policy is that our installers and technicians will not enter your home to perform work if a responsible sultana (aged 18 or over) is not present. We recognize that this may rationalization inconveniences for some of our customers, but we finger strongly that this policy is essential to protect both you and our employees. POLICY CHANGES We regularly review our services, policies, and practices as part of our transferral to modernize the quality of services we provide to our subscribers. We may transpiration these services, policies, and practices in the future and, if that occurs, we will notify you of any material changes and the constructive stage of those changes through written, electronic or other towardly ways as permitted by law. If you find the transpiration unacceptable, you have the right to cancel your service; however, if you protract to receive services without the constructive stage of any change, we will consider that your visa of the change. You may review our current privacy policy at any time on our website. INSTRUCTIONS ON HOW TO USE CABLE SERVICE Our subscription television service is delivered by a broadband RF signal. We encode this signal with multiple visual, audio and text information. Our subscription television signal may be split using conventional broadband splitters misogynist through us or competitive sources. Directional switches or A/B switches moreover may be used to unorganized between our RF signal and other broadband RF signals provided by competitors. Customer-owned equipment, such as cable-ready digital television sets with QAM capable tuners or cable-ready digital video recorders (DVRs) often are capable of directly receiving the non-scrambled portions of our broadband signal. You can receive these unscrambled signals typically by selecting the towardly waterworks number on a cable-ready digital television, DVR or digital set-top box. We moreover scramble a portion of our broadband signal, including our non-basic service tiers, premium and pay-per-view channels and our upper definition and other digital video, audio, and text services, to secure it from unauthorized use. Our scrambled programming can be received with equipment that is leased from us or through equipment purchased from retail sources; however, if you purchase the equipment from a retail source, you will need to make sure that it will be capable of using a “CableCARD” security device that is leased from us to decode our scrambled broadband signal. CHANNEL POSITIONS OF BROADCAST PROGRAMMING CARRIED ON OUR SYSTEM Federal law requires us to inform you of any unconcentrated stations that cannot be viewed without a digital set-top box. The specific unconcentrated stations that we siphon on our subscription system are listed in the BasicSubscriptionservice portion of our waterworks line-up and each can be viewed without the use of a digital set-top box if you subscribe to the BasicSubscriptionservice.   PARENTAL LOCKS AND VIDEO/SOUND BLOCKS A digital set-top box provided by us offers you the worthiness to limit viewing of unrepealable channels through parental tenancy options. Such options indulge you to select which channels should not be viewed in your absence, through use of a consumer created code, which can be enabled or disabled at your discretion. Please contact one of ourConsumerService Representatives for spare details and assistance. CHARGES AND BILLING HOW WE WILL BILL YOU Service is provided to you on a month-to-month basis. You will often be billed monthly, in advance, for recurring service charges, equipment charges and fees. YOU MUST PAY, ON OR BEFORE THE DAY WE INSTALL ANY OR ALL OF THE SERVICE, THE FIRST MONTH’S SERVICE CHARGES, EQUIPMENT CHARGES, ANY DEPOSITS AND ANY INSTALLATION CHARGES. Your first snout may include pro-rated charges from the stage you first uncork receiving Service, as well as monthly recurring charges for the next month and charges for non-recurring services you have received. You may be billed for some Service individually without they have been provided to you; these include measured and per-call charges and charges for pay-per-view movies or events, and interactive television. If you receive Service under a promotion, without the promotional period ends, regular charges for the Service will apply. We do not waive our rights to collect the full wastefulness owed to us by unsuspicious partial payment. We will wield the partial payment to the outstanding charges in the amounts and proportions that we determine. For Voice Customers If you pay a unappetizing monthly fee for your calling plan, that fee may not imbricate unrepealable types of calls. You will be billed for these excluded undeniability types on a per-call understructure (e.g., operator services) or a measured understructure (e.g., international calls). Our paper bills for Voice contain only a summary of charges. Detailed information is misogynist for a limited period at a password-protected portion of our website. CHARGES, FEES, AND TAXES YOU MUST PAY You stipulate to pay all charges associated with the Service, including, but not limited to, installation/service undeniability charges, monthly service charges, Equipment charges, measured and per undeniability charges, workable federal, state, and local taxes and fees (however designated), broadcaster retransmission fees, regulatory recovery fees for municipal, state and federal government fees or assessments imposed on USA Communications, permitted fees and forfeit recovery charges, or any programs in which USA Communications participates, including, but not limited to, public, educational and governmental access, universal service, telecom relay services for the visually/hearing impaired, rights-of-way wangle and programs supporting the 911/E911 system, and any fees or payment obligations imposed by governmental or quasi-governmental persons for the sale, installation, use or provision of the Service. YOU WILL BE RESPONSIBLE FOR PAYING ANY GOVERNMENT IMPOSED FEES AND TAXES THAT BECOME APPLICABLE RETROACTIVELY. We will provide you with notice and an constructive stage of any transpiration in our prices or fees, unless the transpiration in price is related to a transpiration in governmental or quasi-governmental taxes, fees or assessments, in which specimen we may elect not to provide notice except where required by workable law. Not all fees wield to all Service. PAYMENT BY CREDIT CARD OR CHECK If you use a credit vellum to pay for the Service, use of the vellum is governed by the vellum issuer try-on and you must refer to that try-on for your rights and liabilities as a cardholder. If USA Communications does not receive payment from your credit vellum issuer or its agents, you stipulate to pay all amounts due upon demand. If you make payment by check, you qualify USA Communications to collect your trammels electronically. You stipulate that you may not update or modify thisTry-onwith any restrictive endorsements (such as “paid in full”), or other statements or releases on or twin checks or other payments wonted by USA Communications and any such notations shall have no legal effect. OUR REMEDIES IF YOU PAY LATE OR FAIL TO PAY Late or Non-Payments You may be billed fees, charges, and assessments related to late or non-payments if for any reason (a) USA Communications does not receive payment for the Service by the payment due stage or (b) you pay less than the full value due for the Service. YOU WILL BE ASSESSED A LATE FEE OF $9.99 PER MONTH FOR EACH ACCOUNT THAT HAS NOT BEEN PAID IN FULL AFTER 20 DAYS FROM THE INVOICE DATE. Late Payment Fee $9.99 Return Payment Fee $30.00 Fees Not Considered Interest or Penalties USA Communications does not visualize that you will goof to pay for the Service on a timely basis, and we do not proffer credit to customers. Any fees, charges, and assessments due to late payment or nonpayment are liquidated damages intended to be a reasonable whop estimate of our financing resulting from late payments and non-payments. These financing will be difficult to summate or to predict when we set such fees, charges and assessments, considering we cannot know in advance: (a) whether you will pay for the Service on a timely basis, if ever; (b) if you do pay late, when you will unquestionably pay; and (c) what financing we will incur considering of your late payment or non-payment. CollectionFinancingIf we use a hodgepodge organ or shyster to collect money owed by you, you stipulate to pay the reasonable financing of collection. These financing include, but are not limited to, any hodgepodge agency’s fees, reasonable attorneys’ fees and mediation or magistrate costs. Suspension/Disconnect If you goof to pay the full value due for any or all of the Service then USA Communications, at its sole discretion in vibrations with and subject to workable law, may suspend or disconnect any or all the Service you receive. Reconnection Fees and Related Charges If you resume Service without any suspension, we may require you to pay a reconnection fee. If you reinstate any or all Service without disconnection, we may require you to pay an installation fee and/or service vivification fee. These fees are in wing to all past due charges and other fees. Reconnection of the Service is subject to our credit policies, this Agreement, and workable law. Delinquent Payment Reconnect Fee $58.00 Equipment In the event your service is terminated, the converter, remote tenancy and any other equipment provided by us should be returned to our local merchantry office within ten (10) days of the stage on which Service is disconnected. You will protract to be billed for the equipment until it is returned. If you have lost or are otherwise unable to return the equipment you will be billed for the equipment. The pursuit charges will be assessed for each piece of unreturned equipment**: $25 for each M card, smart card, power supply, remote, standard digital receiver and set-top box; $60 for each subscription modem; $90 for each wireless router; $120 for each wireless modem; $130 for each phone device; $150 for each DVR; $300 for each transceiver (outdoor antenna); $350 for each HD receiver and/or TiVo DVR. No refunds will be issued for credit balances on worth until all equipment has been returned. ** or other damage, fees, cost, charges, and expenses designated by the USA Communications. OUR RIGHT TO MAKE CREDIT INQUIRIES YOU AUTHORIZE USA COMMUNICATIONS TO MAKE INQUIRIES AND TO RECEIVE INFORMATION ABOUT YOUR CREDIT EXPERIENCE FROM OTHERS, TO ENTER THIS INFORMATION IN YOUR FILE AND TO DISCLOSE THIS INFORMATION CONCERNING YOU TO APPROPRIATE THIRD PARTIES FOR REASONABLE BUSINESS PURPOSES. REFUNDABLE DEPOSIT We may require you to pay a refundable petrifaction when you vivify the Service, if you add Equipment and/or Service. If we disconnect your Service or are otherwise required under workable law to refund the deposit, we shall within forty-five (45) days or as otherwise specified by workable law return a sum equal to the petrifaction you paid (without interest unless otherwise required by law) minus any amounts due on your worth (including without limitation, any amounts owed for the Service or for any Equipment that is damaged, unsimilar or not returned). PAPER BILL PROCESSING FEE Customers will be accessed $1.00 per month paper snout processing fee. Customers have a nomination to receive their invoice in electronic form via e-mail to stave the fee. Please contact us at 877-234-0102 to sign up for Paperless Billing. MOVINGSurpassingyou move, please undeniability 877-234-0102. This is the weightier way for us to unify for your service to be shredded and to schedule an installation at your new home if your new home is in our service area. RESPONSIBILITIES CONCERNING BILLING QUESTIONS Subject to workable law, if you intend to dispute a tuition or request a billing credit, you must contact USA Communications within thirty (30) days of the stage on the bill. You waive any disputes or credits that you do not report within thirty (30) days. A WORD ABOUT CABLE THEFT Federal law contains both starchy and criminal penalties for the unauthorized use or theft of subscription services and for manufacturers, suppliers and users of unauthorized devices that facilitate the theft or unauthorized use of subscription services. This federal theft-of-service law supplements any existing state or local laws, and provides a remedy versus any person who, without authorization, intercepts or receives any liaison service which is provided over a subscription system. This would include the theft of audio, video, textual data, or other service, including data transmitted to or from a consumer over a system that has interactive capability.Subscriptiontheft increases our financing in delivering quality service to our customers. We prohibit tampering with our equipment or the use of any equipment to receive unauthorized broadband or other communications services. We will take whoopee to deter theft of service, including service termination, restitution, starchy deportment for legal damages and, in some cases, criminal prosecution. POLICY CHANGES We regularly review our services, policies, and practices as part of our transferral to modernize the quality of services we provide to our subscribers. We may transpiration these services, policies, and practices in the future and, if that occurs, we will notify you of any material changes and the constructive stage of those changes through written, electronic or other towardly ways as permitted by law. If you find the transpiration unacceptable, you have the right to cancel your service; however, if you protract to receive services without the constructive stage of any change, we will consider that your visa of the change. You may review our current privacy policy at any time on our website. CUSTOMER COMPLAINT PROCEDURES If you have a complaint regarding your subscription television service or your bill, please undeniability our toll-free telephone number, 877-234-0102, which is misogynist 24 hours a day, 7 days a week. (After-hours calls are routed to an answering service.) You can moreover visit the local merchantry office at the write listed in the Contact Us section on our website. Alternatively, if you wish to put your comments in writing, your letter should be addressed to USA Communications, 920 E. 56th Street, Suite B, Kearney, NE 68847. We will promptly try to resolve your complaint. If we are unable to resolve your complaint, we will notify you that we are unable to do so and explain the reason why. If you are dissatisfied with our resolution of your complaint, or we are unable to resolve your complaint, you may contact the local franchising validity to discuss your complaint. Please refer to the local franchising validity posted on our website or undeniability 877-234-0102 for the name and write of your local franchising authority. SERVICE PROBLEMS If you wits a problem with picture or signal quality, you should review your television and/or VCR owner’s transmission for proper adjustment. If the problem does not well-spoken up, you should undeniability consumer service at 877-234-0102. In order to correct the problem, we may need wangle to your premises. If required, a service undeniability will be scheduled at a time user-friendly to you. We will make all reasonable efforts to resolve any complaints you have concerning the quality of our signals promptly and efficiently. Excluding conditions vastitude our control, we will respond to a service interruption no later than 24 hours without receipt of notification. We respond to other service problems no later than the next merchantry day without notification. If our service technician is unable to correct the problem to your satisfaction we will, at your request, schedule a second service appointment. If we remain unable to correct the problem you will be notified of this fact and the reason why. If you are dissatisfied with our resolution of your service problem, you may contact the local franchising validity to discuss the problem with your service. Please refer to the local franchising validity posted on our website or undeniability 877-234-0102 for the name and write of your local franchising authority. EQUIPMENT COMPATIBILITY TELEVISIONS AND VCR COMPATIBILITY Many newer television sets and videocassette recorders (“VCRs”) are labeled “cable-ready”. Typically, a cable-ready television or VCR is one which, when unfluctuating directly to subscription service, can receive all unscrambled, non-premium channels (premium channels include such channels as HBO and Showtime). Older televisions and VCRs are increasingly likely to be non-cable-ready, which ways they often receive only some numbered channels (usually channels 2-13). Even if you have an older television or VCR that was advertised as stuff “cable-ready” or “cable compatible,” the equipment may not perform as you expected when unfluctuating directly to our subscription system. This is considering there previously were no standards workable to television set manufactures governing the reception of subscription channels. According to new federal regulations, televisions and VCRs sold in the United States as of July 1997 cannot be tabbed “cable-ready” or “cable compatible” unless they comply with the new technical requirements unexplored by the FCC, including the worthiness to properly tune subscription channels. Existing equipment may meet some but not all of these standards and connecting our subscription service directly to such equipment may rationalization signal ousting or interference. If you are not sure whether your television or VCR is “cable-ready”, you should review the equipment transmission and instructions or contact the manufacturer. If your equipment is not fully cable-ready, you can still receive all standard subscription channels offering non-scrambled or non-encrypted programming by renting or purchasing a single set-top converter without descrambling or decryption capabilities. For a low monthly fee, we rent set-top converters to our customers that will be uniform with the services you purchase from us. You may moreover purchase set-top converters at electronic stores or other retail outlets in your area. Standard Digital Receiver $2.00/$3.99 each per month HD Receiver $11.00 each per month DVR Receiver $15.95 each per month MCard $2.00/$3.99 each per month COMPATIBILITY OF SET-TOP CONVERTERS AND CABLECARDS Many subscribers currently rent or own set-top converters to receive our subscription services.Consideringa set-top converter functions as the waterworks tuner on your television or VCR, it may prevent you from using some of the special features and functions of your television or VCR. For example, you may not be worldly-wise to view one program while recording another, record two or increasingly subsequent programs that towards on variegated channels, use wide picture generation and exhibit features such as “picture-in-picture,” waterworks review or use other features that necessitate waterworks selection by the television set or VCR. Some of these problems may be resolved by the use of A/B switches, signal splitters, and/or other supplemental equipment that can be purchased from USA Communications or at electronic stores. Please undeniability us if you would like to discuss the type of special equipment needed to resolve individual compatibility problems or if you have any questions regarding other equipment compatibility issues. In order to enable you to utilize special features, which your television and VCR may have, we will make available, upon your request, equipment which will indulge for simultaneous reception of two or increasingly scrambled or encrypted signals and for tuning to volitional channels on a pre-programmed schedule. This equipment could include, for example, set-top converters and multiple descrambler/ decoders and/or timers (or if such devices are not available, multiple set-top devices will be provided) and signal shirk switches. If you plan to purchase subscription services that we scramble or encrypt, such as premium, pay-per-view or digital services, you should make sure that any set-top converter, navigation device or digital-cable-ready television (which can receive digital subscription services using a device that we must provide tabbed a CableCARD in place of a converter) that you purchase from a retail outlet is uniform with our system. Due to device limitations, digital cable-ready retail devices using CableCARD technology only receive what is known as “one-way” subscription services. Such devices cannot receive “two-way” subscription services, such as USA Communications’ electronic program guide, pay-per-view, or switched digital video services. Customers with a TiVo digital cable-ready DVR can wangle switched digital video services by obtaining a “tuning adapter” device from USA Communications. Customers with the TiVo DVR or other digital cable-ready devices will need a digital set-top box from USA Communications to wangle switched digital video and other two-way subscription services. Two-way digital cable-ready devices are not yet commercially available, but are expected to be misogynist in the near future. Upon your request, we will provide you with the necessary technical parameters necessary for any set-top converter rented or uninventive from retail outlets to operate with our subscription system. If you see advertisements for set-top converters that have descramblers in them, you should understand that these devices may be illegal to use.Consideringof the need to protect our scrambled services, we will not qualify the use of any converter/descrambler that does not conform to a required signal security specifications. People who use illegal converters/descramblers may be subject to prosecution for theft of subscription service. It is unlawful to yo-yo or tamper with any device belonging to a subscription operator in order to receive, intercept, or squire in receiving or intercepting any communications service offered over a subscription system. People who take such deportment may be subject to fines or imprisonment. REMOTE CONTROL UNITS We provide remote tenancy units to subscribers to wangle set-top converter features remotely. Currently, we provide subscribers with set-top converters with uniform remote tenancy units. Although we provide remote tenancy units, subscribers may purchase uniform remotes at local electronic stores or other retail outlets. A representative list of uniform remote tenancy models currently misogynist from local retailers includes: MOTOROLA DRC800 4 IN 1, UR4-DCT, UR3-SR3M, UR4-DSR, UR3LSR4M, UR3SR3MMT. Although these remote tenancy units are uniform with the set-top converters that we currently offer, these remotes may not be functional if we transpiration the type of set-top converters we offer to subscribers. If you have any questions regarding whether a particular remote tenancy unit would be uniform with our equipment, please contact us by calling consumer service 877-234-0102. SUBSCRIBER PRIVACY NOTICE This is a summary of the subscriber privacy policy for USA Communications (through its operating affiliatesSubscriptionNebraska,SubscriptionMontana, Antilles Wireless, CAP Cable, and USA Communications) (referred to herein as “USA Communications”) for cable, Internet, and voice services (the “Service”). It is provided to you pursuant to federal law which often protects personally identifiable information that you have provided to us or that we have placid well-nigh you using our subscription system. We consider the privacy of our customers to be very important, and we are single-minded to keeping nonpublic personal information well-nigh our customers secure and confidential. This privacy policy describes the information that USA Communications collects and how we protect it, how long we alimony the information and your right to review it, to correct errors in it and to enforce your rights, as well as the steps that USA Communications takes to protect versus unauthorized disclosure of Your information. With respect to our internal security procedures, we maintain physical, electronic and procedural safeguards to protect your nonpublic personal information and we take reasonable precautions to prevent unauthorized wangle to this information. CUSTOMER INFORMATION WE COLLECT There are two types of information that USA Communications may collect in connection with your use of the Service — personally identifiable information and non-personal information, each of which are discussed in greater detail below. Personally identifiable information We alimony regular merchantry records that contain your personally identifiable information which may include: name, address, telephone numbers, e-mail addresses, social security number, driver’s license number, wall worth number, credit vellum number, other billing, payment and credit information service records; payment and petrifaction history, consumer correspondence and complaint, and maintenance records. If you rent your residence, we may have a record of whether landlord permission was required prior to installing our service as well as your landlord’s name, address, and telephone number. ForSubscriptionService Users: USA Communications may moreover collect the pursuit information: the number of television sets and other devices you may have unfluctuating to our subscription system and service options you subscribe to and use. For Internet Service Users: USA Communications moreover collects customer-provided customization settings and preferences. By using the Internet service,Consumerconsents to our hodgepodge of this information and other information communicated to USA Communications such as e-mails, responses to surveys or e-mails, information provided in yack sessions with us, registration information or participation in promotions or contests. Non-personal information Non-personal information, including volume information well-nigh our Customers obtained from other sources, does not identify individual Customers. Examples of non-personal information are log files, which include IP addresses, MAC addresses or other equipment identifiers, among other data. These are used by USA Communications’ website servers to record volume information well-nigh site usage for network wardship and for volume tracking of site usage and to gather wholesale demographic information. Only unrecognized and aggregated Internet usage data, which may be combined with volume demographic data, is provided to third parties. However, USA Communications may provide site usage information linked to your personally identifiable information to law enforcement agencies or others in response to towardly legal processes USA Communications, or our contractors or agents, may from time to time share volume (non-personally identifiable) information such as the number of Service subscribers who match unrepealable statistical profiles (for example, the number of subscribers in various parts of the country) with our advertisers, content providers, or other third parties with whom we have a relationship. In addition, we may collect unrecognized and/or volume information using set-top boxes and other equipment. When you use our interactive or other transactional services such as pay-per-view, our systems may automatically collect unrepealable information well-nigh your use of these services. Most of this information is not personally identifiable information, and is used, by way of example, to siphon out a particular request you make using your remote control, set-top box, or other equipment. We may maintain records of research concerning consumer satisfaction and viewing habits which are obtained from consumer interviews and questionnaires. We may combine the personally identifiable information that we collect as part of our regular merchantry records with personally identifiable information obtained from third parties for the purpose of creating an enhanced consumer database and records. We may use volume and/or personally identifiable information to largest understand how the Service is stuff used, to modernize it, and for network management, bandwidth usage, maintenance, performance measurement, and security purposes, including to determine whether there are violations of any workable policies and terms of service. USA Communications may combine this data with our merchantry records as necessary to largest serve our Customers. USA Communications transmits personally identifiable and non-personally identifiable information well-nigh you over the Service when you send and receive e-mail, video mail, and instant messages; transfer and share files, make files accessible, visit Websites, or otherwise use the Service and its features. Our transmission of this information is necessary to render the Service and indulge you to use the Service as you have chosen. HOW WE USE CUSTOMER INFORMATION We use the personally identifiable information we collect well-nigh you primarily to self-mastery merchantry activities related to providing you with well-judged and upper quality consumer service, properly unhook Your services, for billing, invoicing, and collections, to largest understand how the service is stuff used, to modernize the service, to help us snift and prosecute theft of service, to determine whether there are violations of any workable policies and terms of service, for fraud prevention, to manage the Service network, and to configure, maintain and/or repair subscription modems and/or other subscription and Internet service-related devices. USA Communications retains the right to monitor its Internet service for these purposes.Oftenwe use this information for billing and collections, administration, consumer surveys, marketing of our products and services, service wordage and customization, maintenance and operations, fraud prevention, disconnect and reconnect services, and our own tax and written records, statistics and demographic studies, and to otherwise comply with law. We moreover use this information to inform you when inquiries or changes are made with respect to your worth or the services that you receive. We moreover collect this information so we may provide updates, upgrades, repairs, or replacements for any of the Internet service-related devices or software used in providing or receiving high-speed Internet services. We moreover may use this information to modernize our subscription television service and other services and to make programming and razzmatazz increasingly relevant to you without disclosing personally identifiable information well-nigh you to programmers or advertisers.Spareinformation moreover allows USA Communications to tailor our services, as well as develop and market new services, to largest fit Customer’s needs. DISCLOSURE OF CUSTOMER INFORMATION TO THIRD PARTIES We may unroll personally identifiable information well-nigh you to a third party if (a) you consent in whop in writing or electronically; (b) disclosure is necessary to self-mastery a legitimate merchantry worriedness related to the subscription service and other services we provide to you; (c) disclosure is required by law, legal process or magistrate order; or (d) disclosure is made to a governmental entity as authorized under Chapters 119, 121, or 206 of Title 18, United States Code, except that such disclosure shall not include records revealing subscriber selection of video programming. Disclosure necessary to self-mastery a legitimate merchantry worriedness related to the services we provide includes, but is not limited to, the release of personally identifiable information to employees, contractors, and other teachers of the visitor to install, market, provide and inspect subscription service; billing and hodgepodge services, program guide distributors, software vendors, program and other service suppliers for inspect purposes, our tribunal and accountants, and strategic partners offering or providing products or services jointly or on behalf of USA Communications to a third-party purchaser of our subscription system resources and/or law enforcement agencies if necessary for the detection and prosecution of theft of services or other unauthorized or illegal activities. The frequency of any disclosure of personally identifiable information varies in vibrations with our merchantry needs and activities. Unless you object, from time to time, we may moreover unroll your name and write for cable-related mailing lists and other purposes. We may moreover provide unrepealable unrecognized or aggregated information to third parties for programming, advertising, and similar purposes. We will not unroll the extent of your viewing or use of a particular service or the nature of any transaction you may make over the subscription system except on an unrecognized or aggregated basis. If you wish to remove your name from such lists or limit the use of your name at any time, please contact us in writing. If you have previously notified us, in writing, to remove your name from any mailing list, it is NOT necessary to notify us again. Please note, USA Communications does not release the names and addresses of its customers to any third party except as it relates to providing legitimate cable-related services to our customers. USA Communications may use third parties to unhook some features and functions of the Service and those third parties may collect or transmit personally identifiable and non-personally identifiable information well-nigh you. These third parties may moreover have wangle to preferences you provide to USA Communications to personalize your service. USA Communications restricts third parties’ use of Your information to the purposes for which it is disclosed and prohibits third parties from remoter disclosure or use of Your personally identifiable information obtained from us whether for that third party’s own marketing purposes or otherwise. However, some of the third parties that USA Communications contracts with provide particular services, such as Internet content or software, when you use such services. You may be providing your name, specific service-related information, and other personally identifiable information directly to the third party service provider. In such instances, you may wilt a consumer of a third party directly and therefrom be subject to such third party’s terms of service and privacy policies and USA Communications will have no tenancy of such third party’s use of your personally identifiable information. This may occur, for example, when you link to other websites from our website. Although some of these other sites may be co-branded with USA Communications and squint like USA Communications’ service offerings, USA Communications is not responsible for the privacy practices of these other sites. We encourage You to be enlightened when You leave our website and read the privacy policies of every Website that collects personally identifiable information well-nigh You, whether the site is co-branded with USA Communications or not. As noted above, USA Communications moreover may unroll your personally identifiable information to governmental agencies or to comply with valid legal process. Such disclosures may be made pursuant to an legalistic subpoena, warrant, magistrate order, or in our reasonable discretion, in the event of an emergency giving rise to the threat of serious physical injury. In these situations, USA Communications may be required to unroll personally identifiable information well-nigh aConsumerwithout Customer’s consent and without notice to the Customer. In response to a subpoena, we may be required to unroll to the government the pursuit records: Your name and address, records of Your Internet sessions (including session times and duration), how long You have subscribed to our service (including start stage and the type of service utilized), Your telephone number or other subscriber worth identifying number, including any Internet or network address(es) prescribed to You by our network; and the ways and source of Your payment including any credit vellum or wall worth number. In addition, if we receive a Federal or State search warrant or magistrate order we may be required to unroll to law enforcement agencies the content of, and other records relating to, e-mail messages (including attachments to e-mail messages and records relating to Your e-mail and Internet use), without notice to You. Law enforcement agencies may, by Federal or State magistrate order, and without notice to you, obtain the right to install a device that monitors Your Internet and e-mail use, including addresses of mail sent and received. USA Communications may moreover use or unroll personally identifiable information well-nigh You without Your consent to protect our customers, employees, or property, in emergency situations, to enforce our rights in magistrate or elsewhere or directly with You, and for detection of and enforcement versus violations of the Service’s terms of service and policies (including our Acceptable Use Policy). 

USA Communications may moreover unroll personally identifying information well-nigh you and/or your worth at its sole discretion in order to comply with the Digital Millennium Copyright Act or any other laws, to enforce its Acceptable Use Policy, to protect the integrity of USA Communications’ network or to protect our other Customers. In such circumstances, USA Communications may unroll your personal information to private individuals or to government entities. In some instances where there are valid legal requests for or orders for disclosure of Your information, we may notify You of the requests or orders, in which specimen it may incumbent upon You to object to or take specific whoopee to prevent or limit such disclosures. HOW WE PROTECT THE INFORMATION We follow standard industry practices and take such deportment as are reasonably necessary to prevent unauthorized wangle to customers’ personally identifiable information by a person other than the consumer or us. We cannot guarantee, however, that these practices will prevent every unauthorized struggle to access, use, or unroll personally identifiable information. USA Communications takes the security of our Customers’ personally identifiable information seriously. USA Communications takes such deportment as are reasonably necessary to prevent unauthorized wangle by entities other than USA Communications to personally identifiable information. USA Communications uses security and/or encryption technology to secure unrepealable sensitive personally identifiable information when it collects such information over the system. USA Communications restricts wangle to its consumer database and secures the content by use of firewalls and other security methods. USA Communications limits wangle to databases containing Customers’ personally identifiable information to authorized employees and teachers of USA Communications and other parties identified in the disclosure section above. However, we cannot guarantee that these practices will prevent every unauthorized struggle to access, use, or unroll personally identifiable information.ConsumerProprietary Network Information Certification Statement USA Communications enforces the pursuit procedure regarding protection for our phone customers:ConsumerService Representatives are required to verify the pursuit worth information to protect the customer’s CPNI: worth holder name, authorized user names, phone number, write and snout to address, last 4 digits of the worth owner and authorized user’s social security number, and password verification. USA Communications moreover enforces the spare standards for our phone customers: We do not sell or provide any unrelated third party information regarding our customers. All customers are automatically ‘opted-out’ for consent to unroll CPNI to these unrelated third parties or to any joint venture partner or self-sustaining contractors. On-line wangle to CPNI is protected by a password pin number established by the customers and maintained by our carrier. The password is moreover setup in our billing system for each phone consumer and is required surpassing providing any information or making any transpiration to the individual’s phone service. Notification to our customers and law enforcement is provided in instances of breaches of confidentiality. AllConsumerService Representatives and Technical Support staff are trained on the whilom requirements. The billing manager audits our phone customers on a routine understructure to determine that all phone customers have a password pin number on file. The CSR and Technical Support managers routinely listen to staff calls with customers to ensure the whilom procedures are maintained. All information kept on our servers are protected by our network firewalls and maintained by our Information Technology Officer. We moreover provide internal network security mechanisms. HOW LONG INFORMATION IS KEPT We will maintain information well-nigh you for as long as we provide service to you and for a longer time if necessary for related merchantry activities. Ordinarily, we will alimony records for at least seven (7) years for tax reasons. When information is no longer necessary for our purposes, we will destroy the information unless there is a magistrate order or a pending legitimate request or governmental order to inspect or maintain the information. USE OF “COOKIES” Cookies are small files stored on a computer’s nonflexible momentum to simplify and modernize a user’s Web experience. A website may store information in a cookie well-nigh your computer configuration, or your browser may save a cookie with your user name and password. These indulge for increasingly efficient provision of information to you when you revisit a site and easier wangle to a website’s contents. USA Communications moreover uses cookies to ensure the efficient use of its network. Some of our merchantry relationships are with vendors who may use cookies (for example, search engines) or in connection with their own advertisers and other merchantry partners; however, we have no wangle to or tenancy over these cookies. Please refer to each of the vendors’ websites to determine how they utilize cookies. You may wangle or delete cookies that may be on your individual computer system. You may moreover be worldly-wise to prevent or disable any new cookies on your computer, but unrepealable websites may not let You visit or perform other functions if cookies are disabled or prevented. USA Communications has no tenancy over those websites or that process. PROTECTION OF CHILDREN’S PRIVACY USA Communications is concerned well-nigh Children’s privacy and does not knowingly collect personally identifiable information from anyone under the age of 13 through the Service without verifiable parental consent. At those specific web pages at which USA Communications collects such information, USA Communications will provide a special notice or other information describing the spare privacy protections that may apply. USA Communications urges children to unchangingly obtain a parent or legal guardian’s permission surpassing sending any information well-nigh themselves over the Internet and urges parents and legal guardian’s to be vigilant regarding children’s Internet usage. Other services or web pages accessed through USA Communications’ Service may have variegated policies on hodgepodge of information pertaining to children and You should consult their privacy policies and read their notices if You have any concerns well-nigh the hodgepodge or use of such information by those entities. RIGHT TO REVIEW AND CORRECT THE INFORMATION You have the right to inspect our records that contain information specifically well-nigh you, correct any error in our information, and enforce your rights under federal law. We will correct our records if you make a reasonable showing that any of the personally identifiable information we have placid well-nigh you is incorrect. Except for disclosures to a governmental entity as authorized under Chapters 119, 121, or 206 of Title 18, United StatesLawmakingor when we are prohibited from notifying you by a magistrate or legalistic order, you often have a right to whop notice and an opportunity to participate in a proceeding in which the government seeks to obtain your personally identifiable information from us. If you wish to inspect the records pertaining to you at our system office or review your statutory rights, please contact us to set up an visit during regular merchantry hours. Federal law limits our hodgepodge and disclosure of personally identifiable information as described above, and an aggrieved party may bring a private whoopee in a United States DistrictMagistrateto enforce his/her federal rights, including recovery of statutory damages and costs. HOW TO PROHIBIT OR LIMIT USE AND DISCLOSURE OF INFORMATION If you do not want your name, write or level of service disclosed to unaffiliated third parties as explained above, please register this preference by calling 877-234-0102. IMPORTANT NOTE REGARDING YOUR PRIVACY You need to help protect the privacy of your own information. You and others who use Your equipment must not requite identifying information to strangers or others whom You are not unrepealable have a right or need to the information. You moreover must take precautions to protect the security of any personally identifiable information that you may transmit over any home networks, wireless routers, wireless fidelity (WiFi) networks, or similar devices by using encryption and other techniques to prevent unauthorized persons from intercepting or receiving any of your personally identifiable information. You are responsible for the security of your information when using unencrypted, unshut wangle or otherwise unsecured networks in your home. USA Communications will never ask you to provide worth sign-in passwords, credit vellum numbers, or other sensitive information through unsolicited email. If we request such information from you, we will unchangingly uncontrived you to USA Communications’ website. You should, however, be enlightened of imposter websites pretending to be USA Communications’. If you have received email requesting that you sign in or provide information that you suspect was not sent by USA Communications, DO NOT CLICK ON THE LINK IN THE EMAIL, but use your own browser to go to USA Communications’ site. If you are directed to a website that you do not believe is USA Communications’, please contact USA Communications at 877-234-0102. USA Communications will moreover not ask for your Internet worth password over the telephone except for technical support troubleshooting purposes for which the consumer initiates the call. 

VIOLATED RIGHTS TheSubscriptionAct provides you with a starchy rationalization of whoopee for damages, attorneys’ fees and financing in Federal DistrictMagistrateshould You believe that USA Communications has violated any of theSubscriptionAct’s limitations on the collection, disclosure, and retention of personally identifiable information. You may have recourse under other workable laws as well. POLICY CHANGES We regularly review our services, policies, and practices as part of our transferral to modernize the quality of services we provide to our subscribers. We may transpiration these services, policies, and practices in the future and, if that occurs, we will notify you of any material changes and the constructive stage of those changes through written, electronic or other towardly ways as permitted by law. If you find the transpiration unacceptable, you have the right to cancel your service; however, if you protract to receive services without the constructive stage of any change, we will consider that your visa of the change. You may review our current privacy policy at any time on our website. VOICE SERVICE ACCEPTABLE USE POLICY USA Communications is defended to providing its users with the weightier voice service available. As part of its efforts to succeed that objective, USA Communications has implemented this Acceptable Use Policy (“AUP”), pursuant to which USA Communications may utilize measures intended to secure its network versus unauthorized wangle and/or abuse, while at the same time making the network wieldy for authorized and legitimate users to the greatest extent possible. As a USA Communications user, you stipulate to be unseat by the terms of this AUP. The terms and conditions set along in this AUP wield in wing to the terms and conditions set along in the USA Communications ServiceTry-onand the USA Communications Privacy Policy. Capitalized terms not otherwise specified in this AUP shall have the meanings ascribed to them in the USA Communications Service Agreement. USA Communications, in its sole and wool discretion, may suspend or terminate a user’s wangle to USA Communications’ network in the event such user violates or attempts to violate the provisions of this AUP. USA Communications may act based on any evidence, including usage patterns and previous consumer activity, that it reasonably believes indicates a violation of this AUP. The users of USA Communications’ network are responsible for complying with all workable local, state, federal, and international laws, rules, and regulations. Use of USA Communications’ systems or service in connection with any struggle to unravel any such laws, rules, or regulations constitutes a violation of this AUP and may result in prosecution versus the offender by the proper authorities. If such an event should occur, USA Communications will cooperate with the authorities to the fullest extent permitted in providing information and profitable with the prosecution process. USA COMMUNICATIONS MAY REFUSE, DISCONTINUE, OR TERMINATE VOICE SERVICE UNDER THE FOLLOWING CONDITIONS: For non-compliance with and/or violation of any State or municipal law, ordinance, or regulation pertaining to the voice service. For the use of voice service for any other location or purpose than described in the USA Communications Service Agreement, including use of services intended for residential use for commercial purposes. For use of any equipment or service for autodialing, continuous or wide-stretching undeniability forwarding, or to connect to any device that permits the services to be used as an outbound trunk by increasingly than one individual. For use of the service for telemarketing, fax broadcasting, spam or junk email. For neglect or refusal to provide reasonable wangle to USA Communications for the purpose of inspection and maintenance of equipment owned by USA Communications. For use of equipment for a purpose other than that for which it is provided, or when its use interferes with or impairs or would interfere with or impair any other service provided by USA Communications, or in such manner as to adversely stupefy USA Communications’ equipment or USA Communications’ service to others. For tampering with the equipment furnished and owned by USA Communications. In the event of unauthorized or fraudulent use of service. Whenever service is discontinued for fraudulent use of service, USA Communications may, surpassing restoring service, require the consumer to make, at his or her own expense, all changes in facilities or equipment necessary to eliminate illegal use and to pay an value reasonably unscientific as the loss in revenues resulting from such fraudulent use. For using or permitting the use of obscene, profane, or grossly wiseacre language or making or permitting others to make harassing calls over or by ways of USA Communications’ facilities. USA Communications considers Acceptable use to be 3,000 residential minutes per month. Whenever service is discontinued or terminated for violation of this policy, USA Communications shall notify the consumer in writing of the reason for such refusal, discontinuance, or termination of service. Upon such discontinuance or termination, the consumer shall be responsible for the payment of all charges due, which includes all charges due for the period service has been rendered plus any unexpired portion of an initial service period or workable termination charges, or both. Service shall be initiated or restored when rationalization for refusal or discontinuance has been satisfactorily adjusted. POLICY CHANGES We regularly review our services, policies, and practices as part of our transferral to modernize the quality of services we provide to our subscribers. We may transpiration these services, policies, and practices in the future and, if that occurs, we will notify you of any material changes and the constructive stage of those changes through written, electronic or other towardly ways as permitted by law. If you find the transpiration unacceptable, you have the right to cancel your service; however, if you protract to receive services without the constructive stage of any change, we will consider that your visa of the change. You may review our current privacy policy at any time on our website. PLEASE CONTACT US If you have a questions or concerns, please undeniability our toll-free telephone number, 877-234-0102, which is misogynist 24 hours a day, 7 days a week. (After-hours calls are routed to an answering service.) You can moreover visit the local merchantry office at the write listed in the Contact Us section on our website. Alternatively, if you wish to put your comments in writing, your letter should be addressed to USA Communications, 920 E. 56th Street, Suite B, Kearney, NE 68847. Or visit our website at www.usacommuncations.tv for increasingly information. Monday – Friday: 8AM – 7PM (CST) Saturday: 9AM – 4PM (CST) Technical Support: 877-234-0102 Or send us an email csr@usacommunications.tv Stay Connected! Copyright © [2018] All Rights Reserved. USA Communications. HOME Our Story Residential Service INTERNET TVWaterworksLineups Watch TV Everywhere PHONE Phone Management PortalMerchantryServices ALMerchantryCAMerchantryCOMerchantryNEMerchantryPhone Management Portal SUPPORT Phone Management Portal CONTACT US Service Areas Alabama California Colorado Nebraska Careers PAY MY BILL Loyalty Club ORDER NOW